How we collect, use, and protect your personal information
TopifySG's reference in this Privacy Policy means Topify SG Pte Ltd, affiliates of Topify SG Pte Ltd, group companies and subsidiaries of Topify SG Pte Ltd, including Representatives of Topify SG Pte Ltd, namely financial, insurance, legal, accounting advisors, or other TopifySG's advisors who provide professional services to TopifySG, and third parties that work with Topify SG Pte Ltd, namely partners, vendors, and subcontractors
This Privacy Policy is an integral part and is an integral part of the Terms and Conditions [TopifySG.com Products] (insert link). Capitalized terms used in this Privacy Policy have the same meanings as those contained in the [TopifySG.com Products] Terms and Conditions.
TopifySG has the right to update this Privacy Policy from time to time to keep it relevant and up-to-date with changing technology, applicable laws, evolving TopifySG business practices and the needs of TopifySG's User. If any changes are made to this Privacy Policy, TopifySG will provide a "Last Updated Date". TopifySG urges TopifySG's User to periodically review this Privacy Policy in order to stay informed about how TopifySG manages your data and personal information. By using the Services, User is deemed to have given explicit consent to the Privacy Policy and by continuing to use the Services after the Privacy Policy, User is deemed to have read, understood and agreed to the updated Privacy Policy.
THIS PRIVACY POLICY IS A FORM OF A BINDING AGREEMENT BETWEEN THE USER AND TOPIFYSG. USER KNOWLEDGELY AND VOLUNTARY AGREE TO THESE TERMS TO USE THE SERVICES ON THE TOPIFYSG PLATFORM.
TopifySG is subject to all applicable laws and regulations and policies of Singapore, including those that regulate electronic information and transactions, electronic system operations, and protection of User's personal data; including all implementing regulations and changes to these regulations that regulate and protect the use of important data and information of User.
TopifySG has the right to request User data and information, including the following:
Name
Username
Telephone Number
Address and/or location
Profile, including date of birth, gender
Photo ID and Selfie (Selfie)
Transaction, Financial, and/or Banking Information
Information on User preferences and interests
User experience information
Photo and media information on User's device
QR Code scanning information
Geo location information in real time
Information on survey results sent by TopifySG or on behalf of TopifySG
User track records (logs) which include but are not limited to the device IP address, date and time of access, application features, website views viewed, application work processes and other system activities, type of web browser, and/or site or service sites from third parties that are used before interacting with the site
User's other information which includes other things
Personal Information originating from third parties that work with TopifySG such as vendors, agents, professional advisors, consultants and other parties may be collected by us in connection with the purpose of the third-party engagement.
TopifySG may receive information about User from Third Parties as long as the third-parties have obtained the User's consent to provide the required (relevant) information, for example, delivery information and addresses from TopifySG operators, which TopifySG uses to correct the TopifySG records and deliver subsequent purchases to make it easier.
By providing the information in letters a to c above, User waives the right to claims, losses, demands, and claims that may occur for the acquisition, storage, use, utilization, and/or disclosure of information, including personal information, in the TopifySG System.
User hereby gives explicit consent to TopifySG to obtain, collect, process, analyze, store, display, use, utilize, publish, transmit, disclose, disseminate, delete and destroy the personal data and information that the User submits (input) into TopifySG System, including the User's personal data, product photos, chat and conversation in the TopifySG system and the User hereby declares that the approval of such personal data and information is carried out without coercion, in a capable condition, and with a conscious state, where the consent is given by the User when create a TopifySG account ("User's Consent").
Upon User's Consent, User hereby declares that all such data and information is the property of TopifySG. For the avoidance of doubt, the User's personal data, whether entered into the TopifySG Platform or not entered into the TopifySG Platform, belongs to the User as part of the complete personal rights.
User hereby declares that the personal data that the User submits (input) into the TopifySG System (including documents uploaded and/or provided to TopifySG) is original, authentic, true, accurate, complete, not misleading, up-to-date, and is a personal right Users and/or themselves are authorized to submit User's personal data to submit it to the TopifySG System.
TopifySG protects all information provided by User when User uses all of the TopifySG Services, including maintaining the confidentiality, integrity, and availability of the personal data which it managed.
TopifySG has the right from time to time to request authentication and updating of User's personal data, so that User's data and information are accurate, complete, and up-to-date, including temporarily discontinuing the Services and/or discontinuing the Services, in the event that the User has not authenticated and updated the User's personal data.
User has the right from time to time to update the User's personal data.
User hereby understands that the use of certain features in TopifySG requires further authentication of personal data and is subject to the TopifySG's Terms of Use and the terms and conditions of certain features in TopifySG. User hereby confirms that the User's Consent is an explicit consent to the acquisition, storage, use, utilization, and/or disclosure of the personal data that the User submits (input) into the TopifySG System and certain features in the said TopifySG, and states that the provision of the use of the personal data is carried out without coercion, in a capable state, and with a conscious state.
User releases TopifySG from all claims, lawsuits, losses, and/or claims in connection with the failure of transaction processing on the TopifySG application caused by inaccuracies/inadequacy of Personal Data information that the User provides to TopifySG.
TopifySG will collect, use, store, utilize, process, analyze, transmit and disclose User's personal data for the following purposes and other purposes permitted by applicable laws and regulations:
With the aim of, among others, to (i) receive, process and verify the selection, order, purchase, payment, return, transfer, exchange of Products, (ii) know-your-customer ("KYC") purposes, (iii) internal data processing (iv) communicating with User regarding orders, data verification, products and services, as well as promotional offers, (v) monitoring and knowing User transaction patterns, (vi) billing, activation, provision, maintenance, support, troubleshooting, deactivation, replacement, upgrades or Services updates (vii) administrative purposes (viii) processing all forms of User activities including but not limited to processing transactions, payment verification, product delivery, use of services, (ix) managing or responding to User inquiries, (x) using bank name information which includes the name and account number to ensure payment/receipt by the User, (xi) to fulfill or enforce the notification applies to the Service.
TopifySG uses User's Personal Data to (i) provide functionality, analyze performance, correct errors, and improve the usability and effectiveness of the Services, (ii) to ensure the Services is technically functioning as intended and to help identify and solve problems.
TopifySG uses User's Personal Data to recommend features, products and services that may be of interest to User, to better understand, analyze and predict User preferences and interests, combine such information with other information to customize User experience, and personalize User experience with the Services.
When User uses the User's image and camera services, TopifySG uses the images, videos, and other personal data to respond to the User's request, provide the requested service to the User, and improve the TopifySG Services.
In certain cases, TopifySG collects and uses User's Personal Data to comply with laws, regulations and respond to emergency situations. For example (i) TopifySG collects from Users information regarding bank account information for identity verification and other purposes, (ii) to respond to court orders, subpoenas or other lawful requests or other legal or law enforcement processes, (iii) official requests or orders of authorities, authorized officers or institutions based on applicable legal provisions, including but not limited to disputes, investigations, legal processes and dispute resolution processes between TopifySG and User, User and other User, and User with other parties as well as other illegal activities, (iv) requests by banking institutions, financial institutions or non-financial institutions authorized, and/or third parties based on official requests and applicable legal provisions, (v) to provide emergency assistance, emergencies, in situations that can threaten life, health or safety physical User or other person.
TopifySG may cooperate with other companies and third parties that facilitate or provide assistance in the development of certain Services for and/or on behalf of TopifySG, including:
User data and information on the Platform will be stored as long as it is still used for the purposes referred to in this Privacy Policy and as required by applicable laws. TopifySG will stop storing User data and information immediately if TopifySG considers that the data that TopifySG has collected is no longer suitable for the purpose of data collection, storage of such data is no longer required, is not permitted to be stored or is required to be deleted by applicable law.
For various information on the latest promos and exclusive offers, User can:
User can withdraw the User's Consent provided related to the use of User's personal data and information, including stopping using, accessing the Services, and/or closing the account with due observance of the provisions of the applicable laws and regulations (including the retention provisions required by applicable laws and regulations). User hereby declares that User understands the consequences of withdrawing the User's Consent, including but not limited to no longer being able to enjoy the Services.
Subject to the prevailing laws and regulations, User may apply for the data deletion to TopifySG through the TopifySG Customer Care by attaching:
User must understands first and agree to the Terms and Conditions of Account Deletion.
TopifySG agrees to delete the data submitted by User if it has complied with the provisions in item 3 above and has fulfilled its rights and obligations at TopifySG within a reasonable time.
TopifySG, by User's request, may collect User data and information which made unrecognizable.
TopifySG has the right to keep the User's data during the retention period that has been determined by TopifySG on the TopifySG system in accordance with the legislation.
TopifySG has the right to refuse a User's request to access and/or change or delete a User's Personal Data for reasons that are justified under the applicable laws and regulations.
Data deletion and data storage will be carried out by TopifySG in accordance with the provisions of the applicable laws and regulations.
User is responsible for the security and mitigation of violations of the User's own TopifySG Account, such as maintaining the confidentiality of the User's Personal Data, implementing appropriate security, restricting access, creating a strong password and/or PIN (personal identification number), maintaining passwords and / or the PIN that the User creates and uses to access the User's Personal Data wherever the User stores Personal Data, maintaining a one-time password ("OTP").
User is responsible for all misuse of the password and/or PIN (whether committed by the User and/or a third party) or misuse of the Platform, which is created and used by the User or a third party who obtains the word on the Platform and/or a third-party platform. affiliated with the User to access the User's Personal Data including Account, password and/or PIN to access or login to the User's application by parties other than the User and such misuse is not the responsibility of TopifySG.
User is required to immediately notify TopifySG if User believes that the password and/or PIN of the TopifySG Platform and/or third party platforms affiliated with TopifySG to access the Platform are misused by other parties who are not responsible and/or authorized.
TopifySG is not responsible for the exchange and provision of User's personal data and information which is carried out by the User himself, including that carried out between User. Included in this provision are any and all User errors that result in User data leakage.
TopifySG Platform is responsible for the protection and security of confidential personal data, including notifying User in the event of a failure in personal data protection through at least an e-mail of User who are registered on the TopifySG Platform and report to law enforcement officials or authorities related. In the event of a data leak, the party responsible for informing the User regarding the failure in data protection is the party or institution where the data is processed under this Privacy Policy.
TopifySG is not responsible for the authenticity, authenticity, correctness, accuracy, completeness of personal data entered by the User into the TopifySG Platform.
By giving User's Consent, User waives the right to claims, losses, demands and lawsuits that may occur on the acquisition, storage, use, utilization and/or disclosure of data, including personal data, in the TopifySG Platform.
In the event that the User is a minor, TopifySG is not responsible for the input of the User's personal data and recommends that the parent/guardian of the child monitor the child's internet usage, so that the provision of the User's personal data is provided and/or under the supervision of the parent/guardian as the party responsible for authorized.
Cookies are small data storage places on a computer or other device such as a smart phone or tablet, when the User browses and/or visits TopifySG Platform.
User's computer or other device will automatically accept Cookies when the User browses and/or visits TopifySG Platform and when the User uses the TopifySG Services (Use of Cookies). However, the User can choose to make modifications or choose to refuse the Use of Cookies through the User's web browser settings preferences.
TopifySG uses Google Analytics (Features), where data obtained from the use of these Features includes, User's IP address, User's device type, and others (Data). The data is used by TopifySG for Platform development and TopifySG's Content as well as advertising. User can choose not to be accessed by the Features by downloading the Google Analytics Opt-Out Add-on on the User's web browser.
TopifySG may provide User data and information derived from the use of Cookies to third parties, such as location data, advertising identifiers, or email addresses used for advertising segmentation, including but not limited to marketing and advertising needs, where data and information are not personally identifiable.
User can control the use of cookies through the preferences of the User's web browser settings, namely by modifying or choosing to refuse the use of cookies. However, by making these settings, service performance when accessing TopifySG Platform may be affected, such as certain functions and pages on the TopifySG Platform cannot work optimally for services to User.
TopifySG has the right to update and/or change the Privacy Policy from time to time if necessary for the security and convenience of User transactions on the TopifySG Platform without prior notice. User hereby agrees that User is responsible for carefully reading and checking this Privacy Policy from time to time for any updates and/or changes. By continuing to access and use the services on the TopifySG Platform, User is deemed to have agreed to updates and/or changes in this Privacy Policy.
If the User has chosen to use the Platform Services, use and any disputes are subject to the Terms of Use. Users can contact TopifySG regarding this Terms of Use through the TopifySG Customer Care through the following channels:
+6583646480
Latest Update: 28 January 2025